Website Terms of Use

Posted on: Friday, 20/09/2024

1. Purpose and Scope of Data Collection

Data collected on the website includes: full name, email, phone number, and customer address in the contact section. This information is mandatory for members when sending inquiries or wishing to purchase products so that we can confirm with customers through the website to ensure consumer rights.
Members are responsible for the security and retention of all activities using the services under the information they provide and their email accounts. Additionally, members are responsible for promptly notifying our website of any unauthorized, abusive, or privacy-violating actions regarding their registration name and password to allow for appropriate resolution.

2. Scope of Information Use

The company uses member information to:

• Confirm orders/services and contact for product/service delivery upon customer request;
• Provide information about products/services to customers upon request;
• Send marketing emails and promotions about goods/services we offer;
• Send notifications about company website activities;
• Contact and resolve issues with users in special cases;
• Not use personal information for purposes other than order confirmation and related communication regarding transactions with our company;
• Respond to requests from legal authorities including: Prosecutors, Courts, investigative police agencies regarding any legal violations by customers.

3. Data Retention Period

Members' personal data will be retained until the management board requests deletion or the customer requests cancellation. In all cases, members' personal information will be securely stored on our company's servers.

4. Address of the Unit Collecting and Managing Personal Information

VNiSC - Digital technology solutions expert
No. 62, Lane 62 Ngoc Ha, Ba Dinh, Hanoi, Vietnam.
Phone: 096 346 6868
Email: infor@vnisc.com.vn
Website: https://vnisc.com.vn/

5. Methods and Tools for Users to Access and Edit Their Personal Data

Members have the right to check, update, adjust, or delete their personal information by contacting our website management board to perform these actions. Members can file complaints regarding information security content by contacting our website management board. Upon receiving such feedback, our company will verify the information; if the member's complaint is valid, we will take timely measures according to the level of the issue.

5. Methods and Tools for Users to Access and Edit Their Personal Data

Members' personal information on our company website is absolutely guaranteed to be confidential according to our personal information protection policy. The collection and use of each member's information will only be done with their consent, unless otherwise stipulated by law.
Not use, transfer, provide, or disclose any member's personal information to any third party without their consent.
In the event that the information storage server is attacked by hackers resulting in the loss of members' personal data, our company will be responsible for notifying the authorities to investigate and handle the situation in a timely manner and inform the member accordingly. We guarantee absolute confidentiality for all online transaction information of members, including accounting invoice information and digital documents from our company.
Our management board requires individuals registering/purchasing to provide complete personal information such as: Full name, contact address, email, phone number, etc., and is responsible for the legality of this information. We will not be responsible for or resolve any complaints related to the rights of the member if it is determined that all personal information provided by the member upon initial registration is inaccurate.

7. Mechanism for Receiving and Resolving Consumer Complaints Related to the Misuse of Personal Information

Members' personal information is absolutely guaranteed to be confidential according to our personal information protection policy. The collection and use of each member's information will only be done with their consent, unless otherwise stipulated by law.
Not use, transfer, provide, or disclose any member's personal information to any third party without their consent.
In the event that the information storage server is attacked by hackers resulting in the loss of members' personal data, we will be responsible for notifying the authorities to investigate and handle the situation in a timely manner and inform the member accordingly.
We guarantee absolute confidentiality for all online transaction information of members, including accounting invoice information and digital documents. Our management board requires individuals registering/purchasing to provide complete personal information such as: Full name, contact address, email, phone number, etc., and is responsible for the legality of this information.
The management board will not be responsible for or resolve any complaints related to the rights of the member if it is determined that all personal information provided by the member upon initial registration is inaccurate.